5.3.2 Individual talent as a combination of high performance versus high potential. In their
2007 research report of nine case study organisations, the CIPD provided a useful definition
of talent that enables the amalgamation of all of these elements in a framework:
Talented individuals are those who can make the greatest difference to organisational
performance, either through their immediate contribution or in the longer term by demonstrating
the highest levels of potential (Chartered Institute of Personnel and Development, 2007).
Here, we see the bringing together of the notions of high potential and high performance.
This is becoming a common feature in those organisations operating talent management,
with a box matrix being used to show how the two come together.
5.3.3 Talent as high potential. In most large organisations talent is associated with those
individuals who demonstrate the most potential to progress to more senior roles, particularly
leadership positions. These may be leadership- or management-based or in a different
function or even discipline. This is not to suggest that this was the universal interpretation.
For example, attracting and retaining talented individuals to meet the immediate business
needs is the priority at Google, with the potential to progress being based on personal
performance and observed behaviours.
We might usefully define a high potential employee as: someone with the ability,
engagement and aspiration to rise to and succeed in more senior, more critical positions. It
can be useful to deconstruct the different elements in terms of ability, aspiration and
engagement. One organisation we studied produced a guide that were using (see Table II).
5.3.4 Talent as high performance. One talent manager said, ‘‘We see talent as a recurring
pattern of behaviour which is associated with successful performance in a role’’, but we can
argue that this is only part of the picture as far as talent is concerned. Successful
performance can also be linked to other characteristics most frequently associated with
talented individuals, such as:
B high levels of expertise;
B leadership behaviours;
B creativity; and
B initiative stemming from a ‘‘can do attitude’’ based on self belief.
The levels of performance required from individual talent will naturally depend on the needs
of the organisation and the nature of the work. For example, in the public sector, due to the
dominance of the modernisation agenda, organisations in this sector may see talented
individuals as those who demonstrate high performance in leadership behaviours by those
who draw upon high levels of expertise in a specialist area. This contrasts with the focus on initiative and creativity to be found in organisations in the private sector, such as Google and
Gordon Ramsay Holdings, where the emphasis is on high levels of expertise and creativity.
5.3.5 Talent as individual strengths. Some organisations take a strengths-based view of
talent, as evidenced by Dr Tim Miller, Director, People, Property and Assurance and a
Director of Standard Chartered Bank:
5.3.2 Individual talent as a combination of high performance versus high potential. In their
2007 research report of nine case study organisations, the CIPD provided a useful definition
of talent that enables the amalgamation of all of these elements in a framework:
Talented individuals are those who can make the greatest difference to organisational
performance, either through their immediate contribution or in the longer term by demonstrating
the highest levels of potential (Chartered Institute of Personnel and Development, 2007).
Here, we see the bringing together of the notions of high potential and high performance.
This is becoming a common feature in those organisations operating talent management,
with a box matrix being used to show how the two come together.
5.3.3 Talent as high potential. In most large organisations talent is associated with those
individuals who demonstrate the most potential to progress to more senior roles, particularly
leadership positions. These may be leadership- or management-based or in a different
function or even discipline. This is not to suggest that this was the universal interpretation.
For example, attracting and retaining talented individuals to meet the immediate business
needs is the priority at Google, with the potential to progress being based on personal
performance and observed behaviours.
We might usefully define a high potential employee as: someone with the ability,
engagement and aspiration to rise to and succeed in more senior, more critical positions. It
can be useful to deconstruct the different elements in terms of ability, aspiration and
engagement. One organisation we studied produced a guide that were using (see Table II).
5.3.4 Talent as high performance. One talent manager said, ‘‘We see talent as a recurring
pattern of behaviour which is associated with successful performance in a role’’, but we can
argue that this is only part of the picture as far as talent is concerned. Successful
performance can also be linked to other characteristics most frequently associated with
talented individuals, such as:
B high levels of expertise;
B leadership behaviours;
B creativity; and
B initiative stemming from a ‘‘can do attitude’’ based on self belief.
The levels of performance required from individual talent will naturally depend on the needs
of the organisation and the nature of the work. For example, in the public sector, due to the
dominance of the modernisation agenda, organisations in this sector may see talented
individuals as those who demonstrate high performance in leadership behaviours by those
who draw upon high levels of expertise in a specialist area. This contrasts with the focus on initiative and creativity to be found in organisations in the private sector, such as Google and
Gordon Ramsay Holdings, where the emphasis is on high levels of expertise and creativity.
5.3.5 Talent as individual strengths. Some organisations take a strengths-based view of
talent, as evidenced by Dr Tim Miller, Director, People, Property and Assurance and a
Director of Standard Chartered Bank:
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