All participants cited the need for veteran project
managers as a critical success factor.13 However, there
was some debate as to the type of experience required.
Most participants believed the offshore project managers
should have successfully managed in-house projects
on the same subject matter as the offshore engagement.
But one participant found that it was better
to select a project manager with domestic supplier
management expertise than it was to select a project
manager with subject matter expertise. To this participant,
the more important skill was vendor relationship
management rather than domain knowledge.