If you purchased a HeroMart item and did not receive your in-game code, do not worry!
If you ordered a HeroMart item that came with a separate code card, please check your package again in case your code card is still in the package or fell out. It is also possible your code card is wrapped inside your HeroMart item, especially if it is a shirt.
If you checked again and there is still no card code, please let us know so we can email you a new code. Please email us and send us all of the information we request so we can assist you!