Thai Yarnyon Sales & Service manages the dealer network comprised of Volkswagen (6) , Mazda (2), and Ford (2) retail outlets, covering 10 outlets in total. TSS ensures the organisation reaches consumers in a better manner than before through follow-up marketing activities, and a CRM system to better log and track sales activities, and respond better to the customers’ next step. The combination of various mix and models and the cross-selling between brands reaches a diverse group of consumers.