Bill Martin is the founder of ShopperTrak. His business helps stores learn about their customers. He told us that traditional stores offer a social experience that some people enjoy. He says there is still a lot of emotion in the buying decision, and it is hard to get that emotional feeling from shopping online.
So there is still a place for "brick-and-mortar" stores. Bill Martin says traditional stores can provide goods to buyers faster than online businesses.
And some retailers use their websites to persuade people to visit their stores. For VOA Learning English, I'm Laurel Bowman