when making travail arrangement for a customer thought any computer reservation system it is vital for an agent to know the different between timetable and availability display One might find an availability display a little bit difficult to understand seen it gave more information on particular fight however quiet often is that an customer just want to find out if there is a seat available in his or her interest that class of service which might be first class this nets or economy class. is no need to explain to wildlife the off booking code in each class
timetable or schedule display shows flights of or airlines between a specific city pair for a week period the display shows The frequency of fights between two airports and which airline operates at a party glad day off that week when retrieving information form a timetable our customer might not Have a specific fight in mind but what do you like to find out general information about his or her interested route such as Airlines operating and time The following is and example off a Timetable display form Bangkok to Hong Kong
The above timetable shows that there are 5 non-stop flights flying daily from Bangkok to Hong Kong during the week of august 5, 2013 TG600 is the earliest flight leaving at 8.00 a.m. and arriving Hong Kong at 11.45 a.m TG602 is the last flight of the day leaving at 6.45 p.m. and arriving Hong Kong at 10.30 p.m. The flight time is hours and 45 minutes.
An availability display shows flights with at least one seat available for sale on the requested date. The display is often used when a customer is certain with the date and time of travel and would like to check whether there is a seat available. The following is an example of an availability display of a flight flying from Bangkok to Hong Kong on August 5,2013
To explain the above display. TG600 is flying from Bangkok to Hong Kong. The Departure time is scheduled at 8.00 a.m.and the arrival time is scheduled at 11.45 a.m. This flight takes 2 hours and 45 minutes. Seats are available in all three classes of service which are first, business and economy class. While an airline may only have two or three classes of service, normally ten to fifteen different booking codes are used to control the amount of each fare level sold. The tip is to look for the main code for each class of service. Code F or P is for first class, J or C for business AND y for economy.