All WPX (Non Document) shipments received into India needs Consignees Know Your Customer (KYC) documents (Government recognized identify and address proof) to be presented to Customs for shipment clearance. Import clearance cannot start unless Consignees KYC documents and Authorization Letter (POA) are uploaded on www.dhlindia-kyc.com.
For more information please visit DHL India website www.dhl.co.in/en/important_information/040314.html
For Individuals
Consignee's KYC Documents such as Passport / Voter ID / Driving License / PAN (Permanent Account Number) and Authorization Letter (POA).
For Companies
Company's IEC (Import & Export Certificate), KYC (Know Your Customer) Documents and Authorization Letter (POA).
1. For Import shipments billed to Consignee in India, DHL India will coordinate with the Consignee for the KYC & POA documents.
2. For Import shipments billed by DHL Origin/Pickup Country, shippers should inform their consignees to upload POA & KYC documents on www.dhlindia-kyc.com.
3. It is mandatory to fill up Consignee's Email ID or Cellphone Number on the AWB.