if there has engineer that need to get required software source before they can proceed work and local MH user can't provide the CD, pls advice engineer to look for any newer PC(Optiplex 330, 360) that has been replaced during tech refresh, in the C: Drive there's a hidden folder named "SOE" which should contain all the softwares like Microsoft Office 2003 & outlook 2003, OPAT client, VPN client etc, engineer can copy the software from this folder using USB storage device like thumdrive, pendrive, external HDD etc.