The housekeeping department is a critical service in the reception of the hotel, as it is the responsibility of the maid to clean the room if the room is not clean, it is not able to bring it out, and sell it to the guest. Usually housekeeping need to be responsible for cleaning the area in the following guest room and bathroom, corridors, elevators, public areas, swimming pool, etc the pride of the housekeeper is a guest to come and stay in the service and satisfaction