Responding to customer enquiries for transportation.
• Coordinating customers and K’Line internal parties concerned.
• Arrangement the shipping documents for performing customs clearance.
• Ensuring customer satisfaction and handling complaints/claims
• Ordering transportation.
• Prepare pick up sheets for truck controller
• Check driver's recording, keying in system and filing
• Coordinate with supplier and customer and other department
• Analyze and solve any problems
• Maintain and follow rules, regulations of company, safety & health and environmental rules
• Perform other assigned jobs by header