Our supply chain
Our approach is to use our influence wherever possible to promote good practice and raise awareness, not only among our suppliers and their employees as well as others along our value chain. We believe that working together in partnership is the best way we can make a positive difference.
Buyers
Our buying office is based in Stockholm, Sweden. Here, our designers, pattern makers and buyers, together with merchandisers in our production offices, create, plan and purchase our collections.
Merchandisers
Based in one of our 15 production offices in Asia and Europe, merchandisers are the link between H&M’s buying office and our suppliers. They identify which suppliers to place orders with.
Auditors
Also based in our production offices, our sustainability team – consisting of more than 80 people – monitors suppliers’ compliance with our Code of Conduct through our Full Audit Program (FAP) and support progress with actions that go beyond monitoring.
Suppliers
All our first-tier suppliers sign our Code of Conduct before producing for H&M and we monitor their compliance with it. We aim for our suppliers to take more and more ownership for ensuring good working conditions and environmental performance themselves. We support them in a number of ways, including the provision of training and capacity building. We also help them to develop and improve management systems that will avoid non-compliance on an ongoing basis. Our primary focus is on our strategic suppliers. Strategic suppliers are our best suppliers in terms of the balance between price, lead-time, compliance with our Code of Conduct, quality and sampling.
A supplier may own different factories. In some cases, suppliers may also subcontract other factories for certain tasks. All factories in which production for H&M takes place, no matter if directly contracted or subcontracted must comply with our Code of Conduct and are subject to our Full Audit Program.
Second-tier suppliers
These are the suppliers of our suppliers. They might include fabric or yarn manufacturers for example. In general, H&M has no direct relations with these companies. Accordingly, we have less direct influence. However, we work in various ways to contribute to improvements at this and other stages upstream in our value chain for example through our Mill Development Programme.
Factory employees
Hundreds of thousands of people work in our supplier factories. We think that factory employees should know their rights and be able to claim them. As a buyer, we have a responsibility and an opportunity to contribute to better workplace conditions and to work to raise awareness of rights at work among both factory employees and managers.
Our supply chain
Our approach is to use our influence wherever possible to promote good practice and raise awareness, not only among our suppliers and their employees as well as others along our value chain. We believe that working together in partnership is the best way we can make a positive difference.
Buyers
Our buying office is based in Stockholm, Sweden. Here, our designers, pattern makers and buyers, together with merchandisers in our production offices, create, plan and purchase our collections.
Merchandisers
Based in one of our 15 production offices in Asia and Europe, merchandisers are the link between H&M’s buying office and our suppliers. They identify which suppliers to place orders with.
Auditors
Also based in our production offices, our sustainability team – consisting of more than 80 people – monitors suppliers’ compliance with our Code of Conduct through our Full Audit Program (FAP) and support progress with actions that go beyond monitoring.
Suppliers
All our first-tier suppliers sign our Code of Conduct before producing for H&M and we monitor their compliance with it. We aim for our suppliers to take more and more ownership for ensuring good working conditions and environmental performance themselves. We support them in a number of ways, including the provision of training and capacity building. We also help them to develop and improve management systems that will avoid non-compliance on an ongoing basis. Our primary focus is on our strategic suppliers. Strategic suppliers are our best suppliers in terms of the balance between price, lead-time, compliance with our Code of Conduct, quality and sampling.
A supplier may own different factories. In some cases, suppliers may also subcontract other factories for certain tasks. All factories in which production for H&M takes place, no matter if directly contracted or subcontracted must comply with our Code of Conduct and are subject to our Full Audit Program.
Second-tier suppliers
These are the suppliers of our suppliers. They might include fabric or yarn manufacturers for example. In general, H&M has no direct relations with these companies. Accordingly, we have less direct influence. However, we work in various ways to contribute to improvements at this and other stages upstream in our value chain for example through our Mill Development Programme.
Factory employees
Hundreds of thousands of people work in our supplier factories. We think that factory employees should know their rights and be able to claim them. As a buyer, we have a responsibility and an opportunity to contribute to better workplace conditions and to work to raise awareness of rights at work among both factory employees and managers.
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