-State whether you agree or disagree with Barbara's method of handling each situation and explain your answer.
2. Elegance by Elaine is a retail store specializing in women's clothing. The store has established a liberal return policy for the holiday season in order to encourage gift purchases. Any item purchased during November and December may be returned through January 31, with a receipt, for cash or exchange. If the customer does not have a receipt, cash will still be refunded for any item under $50. If the item is more than 50$, a check is mailed to the customer.
Whenever an item is returned, a returned, a store clerk completes a return slip, which the customer signs. The return slip is placed in a special box. The store manager visits the return counter approximately once every two hours to authorize the return slips. Clerks are instructed to place the returned merchandise on the proper rack on the selling floor as soon as possible.
This year, returns at Elegance by Elaine have reached an all-time high. There are a large number of returns under $50 without receipts.
- How can sales clerks employed at Elegance by Elaine use the store’s return policy to steal
money from the cash register?
- What internal control weaknesses do you see in the return policy that make cash thefts easier?
3. First Charter Bank provides loans to businesses in the community through its Commercial Lending Department. An individual loan officer, while larger loans must approve small loans (less than $100000) may be approved by and individual loan officer, while larger loans (greater than $100000) must be approved by a board of loan officers. Once a loan is approved, the funds are made available to the loan applicant under agreed-upon terms. The president of First Charter Bank has instituted a policy