Dear Chanjeera,
Good Morning!
Complaint sample already send to you by courier, please take a note.
Mr. Liu has received a few box stickers from their customer, but they are not confirming which batch/lot got the problem, because they have purchasing over 100 tons and then finish over 500-600 tons product. So, Mr. Liu wants to take you to looking their customer in China factory if you can. Please contact Mr. Liu (phone# 86 1366 5971666) to check the details.
Thank you very much for your kind attention.