Knowledge management (KM) within organizations has been widely discussed in information systems (IS) research (Sambamurthy and Subramani 2005). Firms doing well in KM usually perform well, while others, who cannot effectively manage the flow of knowledge and information, have a poorer performance. Managers have realized that the right allocation of knowledge and information throughout the organization is an important task to ensure that a firm stays innovative and competitive (Darroch 2005). As the research on KM shows there are some companies doing well in administering KM, but there are also some which are not able to establish an adequate knowledge and information flow, which generates an adequate quality of the knowledge and information.