The objective of this research was to study and identify ergonomic deficiencies in computer workstation design
in typical offices. Physical measurements and a questionnaire were used to study 40 workstations. Major
ergonomic deficiencies were found in physical design and layout of the workstations, employee postures,
work practices, and training. The consequences in terms of user health and other problems were significant.
Forty-five percent of the employees used nonadjustable chairs, 48% of computers faced windows, 90% of
the employees used computers more than 4 hrs/day, 45% of the employees adopted bent and unsupported
back postures, and 20% used office tables for computers. Major problems reported were eyestrain (58%),
shoulder pain (45%), back pain (43%), arm pain (35%), wrist pain (30%), and neck pain (30%). These results
indicated serious ergonomic deficiencies in office computer workstation design, layout, and usage. Strategies
to reduce or eliminate ergonomic deficiencies in computer workstation design were suggested.