Promoting a healthy lifestyle is also a key part of Royal Plaza on Scotts' strategy to create a happy workplace. It has implemented a series of initiatives to share the importance of healthy living with employees and encourage them to adopt healthy lifestyle habits. For instance, talks were conducted to educate employees on ways to protect themselves against hypertension, high blood pressure and diabetes.
Employees are also taught a simple range of exercises designed for working professionals to stay fit in the workplace, while cooking demonstrations and games such as futsal and bowling have also been introduced.
The hotel also looked at improving the mental well being of the staff by conducting workshops to help them cope with stress. Employees were taught to unwind with simple techniques such as abdominal breathing and progressive muscle relaxation.
They also picked up tips on how to achieve work-life balance through effective goal setting, manage their time and overcome obstacles brought about by changes. The hotel received a grant of S$7,800 from the Health Promotion Board in support of its workplace health programme.
"When employees find fulfilment in both their personal lives and work through healthier lifestyles and work-life integration, they will be more willing to put in the extra effort and make a difference in the organisation," said Mr Fiat.
Productivity will also increase as employees are more effective and efficient in their work. Ultimately, we believe that happy employees make happy guests."
STAYING AHEAD
To stay competitive in a crowded market, Royal Plaza on Scotts aims to provide a unique brand of service that aims to provide both personal and emotional satisfaction for both guests as well as internal stakeholders, said Mr Fiat. He noted that being an independent hotel also allows it the flexibility to respond to a fast changing market.
"Service Quality and Innovation have always been at the forefront of our organisational priorities at Royal Plaza on Scotts. The hotel's brand values are