May I know if our water tank is connected to our pump?
Answer Yes, sure is connected If not the water in your tank can't go to your house.
Yesterday only your house ran out of water,
Answer it's because form our record usually the water bills your house 71/17 use much water more than other house and The Provincial Waterworks Authority not turn on the water 2-3 days before from morning on Tuesday 17 May it's mean 3 days plus yesterday, you don't know and still use normally that why no water in your tank.
This water problem has happened multiple times before...
Yes, I know because when The Provincial Waterworks Authority not turn on the water last time only your house have problem because your house use much water more than other house as i inform. So next time if I know before The Provincial Waterworks Authority not turn on the water i will let you know and then you can water efficient.