Device unexpectedly displays the Apple logo.
Description: During normal use, Apple logo appears suddenly and unexpectedly (as if the device is restarting), then the device returns to normal operation at the Home screen.
Device unexpectedly restarts to the Lock screen.
Description: During normal use, Apple logo appears suddenly and unexpectedly (as if the device is restarting), then the device returns to the Lock screen, requiring Touch ID or passcode to return to Home screen.
Device restarts and only displays the Apple logo.
Description: During normal use, the device restarts (a spinning gear may or may not be seen), then freezes at the Apple logo and is unresponsive.
Device display freezes (becomes unresponsive).
Description: During normal use, device becomes unresponsive but does not restart or turn off unexpectedly.
Device unexpectedly displays “Connect to iTunes" screen.
Description: During normal use, device becomes unresponsive and displays “Connect to iTunes" screen.
Device unexpectedly turns off.
Description: During normal use, the device turns off unexpectedly, and requires pressing the Sleep/wake button to turn the device back on.
Device unexpectedly displays the Apple logo.
Description: During normal use, Apple logo appears suddenly and unexpectedly (as if the device is restarting), then the device returns to normal operation at the Home screen.
Device unexpectedly restarts to the Lock screen.
Description: During normal use, Apple logo appears suddenly and unexpectedly (as if the device is restarting), then the device returns to the Lock screen, requiring Touch ID or passcode to return to Home screen.
Device restarts and only displays the Apple logo.
Description: During normal use, the device restarts (a spinning gear may or may not be seen), then freezes at the Apple logo and is unresponsive.
Device display freezes (becomes unresponsive).
Description: During normal use, device becomes unresponsive but does not restart or turn off unexpectedly.
Device unexpectedly displays “Connect to iTunes" screen.
Description: During normal use, device becomes unresponsive and displays “Connect to iTunes" screen.
Device unexpectedly turns off.
Description: During normal use, the device turns off unexpectedly, and requires pressing the Sleep/wake button to turn the device back on.
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