••• Listens attentively to others and asks questions to ensure a common understanding
• Shares own opinions and ideas confidently without fear of conflict or disagreement
• Communicates regularly to own team through multiple channels and opportunities ie email, intranet, one on one meetings, team meetings
• Ensures a consisten message is delivered from GM to manager, supervisors and frontline staff.
• Communicates important messages clearly, concisely and unambiguously
• Acts as a negotiator with staff, suppliers and other relevant stakeholders to achieve a win win outcome