As your pictures showed, the machine should be crushed or hit or fall down from high position. It should be occured during the transport. We delivery before, usually have a Strict quality inspection, so we ensure the machines is well before shipment.
And the contract terms is FOB Qingdao, It is means that our responsibility is terminated for transportation to the port of Qingdao. Your forwarder agent should be known, they accept our machines is good, not damaged at Qingdao port.