These summaries themselves need to be captured and put on the web, to demonstrate the effectiveness of the process. The fact that one of the presenters included quotes from the feedback was proof of the effectiveness.
- Any feedback should go straight onto the site with no filtering or editing - just as if the person was there in the room.
- Workload is very 'peaky' ; the editor does all the checking and approvals when the room goes out for a break. Be especially sensitive to his needs.