“let’s work together to figure out what we’re going to do, then make it happen.”
In a world of active citizenship, public officials will increasingly play
more than a service delivery role they will play a conciliating a mediating, or even an adjudicating role. (Incidentally, these new roles will require new skills not the old skills of management control, but new skills of brokering, negotiating, and conflict resolution.)
“let’s work together to figure out what we’re going to do, then make it happen.”
In a world of active citizenship, public officials will increasingly play
more than a service delivery role they will play a conciliating a mediating, or even an adjudicating role. (Incidentally, these new roles will require new skills not the old skills of management control, but new skills of brokering, negotiating, and conflict resolution.)
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