Dusit thani laguna Phuket khun nuchjaree, she call and asking me about payment term , I said in contract we paid before check in , she said we always paid late, we should be before check in or late a few day in due date as hotel request invoice and her complaint about we didn't send detail in same day we send slip payment i'm told her we can't and for this week we go out so that why i just send detail payment to her late but she said our internal process it not her problem all word promher it's sarcastically so i told her i don't want to hear that if she have any problem she should send an email.