Malhotra intends to continue building her company and hopes that it will increase to 1,000 employees within the next couple of years. In addition to physical expansion, she also envisions the company moving up the value chain in terms of services offered. She believes that if qualified people are given the right resources, such as education and training, they can do anything regardless of whether they are from a city or a village. Teaching the villagers proper English is high on the priority list, as Malhotra believes that the company cannot move into more value-added work without being able to communicate directly with the hiring companies. In addition, considering India is a country with 15 official languages, the rural centers span multiple regional dialects. It is important for them to speak English not only because it is “the most important language for national, political, and commercial communication,” as described by the CIA in the World Factbook, but also so the company can communicate internally as well.