It must begin with a successful communication process, including iterative and easy-to-understand
information. Furthermore, the respondents all voice concerns that the patient will be left outside the interaction and
communication, when video conferencing comes into the picture. However, this study declares that the patient already has
difficulties in today’s discharge planning due to the dysfunctional interaction between different stakeholders. Efraimsson
et al. [30] state that discharge planning in its present form does not enhance the possibility for the patients to express their
personal wishes in a dignified manner.