C4
V determines key support processes by identifying those
processes that are key to enabling the primary operations of each
of the main product and service offerings shown in Figure P.1-1.
These key support processes are shown as the “enablers” in the
key work system diagram shown in Figure 2.1-4 and shown with
their respective requirements and MoS in Figure 6.1-3. These
include public relations and outreach, security, human resources,
financial management and budgeting support, facilities and
equipment maintenance, records management, contracting, and IT
as common across all functional areas of C4
V; while facilities and
equipment-related support processes are primarily in the domain
of memorial operations, and materials management is primarily
the responsibility of health care operations.
Day-to-day operation of these key support processes ensures that
they meet key business support requirements in much the same
manner as the key work processes described in 6.1a(2), primarily
through policies, procedures, and job aids.