Flight reaction :
is a set of process that occur in the body when confronted with some form of physical or mental stress.
- When pax are exposed to high stress or fear.
- Pax can experience the fight or flight reaction.
- Cabin crew need to be prepare for the reaction.
- Respond in an effective and appropriate manner.
- Recognize the reaction in yourself and avoid it.
- Your challenge is to get them out of the fight reaction.
- Remain calm and help pax remain calm especially in emergencies.