FOCUS – ANTI-CORRUPTION
3.1 Detect violations of our Code of Ethics
3.2 Ensure that all colleagues concerned have signed our Code of Ethics (CoE) and received จจจdedicated training
3.3 Update and implement additional training for managers
3.4 Ensure that all our commercial goods suppliers have signed our Code of Ethics
จจจFOCUS – EMPLOYER OF CHOICE
3.5 NEW Increase employee satisfaction in each market bi-annually
3.6 NEW Set up global grievance and complaint register
3.7 Reach all of our colleagues with our learning management system “GROW”
3.8 Ensure good workplace relations and dialogue with our colleagues and their representatives
3.9 NEW Develop global policy for severe diseases in collaboration with ILOAIDS and SWHAP
3.10 NEW Increase compliance level with all safety standards to 90% in all stores globally
จจจFOCUS – HUMAN RIGHTS MANAGEMENT
3.11 Ensure compliance with our discrimination and equality and harassment policies
3.12 Assess human rights risks and impacts before entering any new market (production and sales)
3.13 NEW Role out in-depth human rights training for key functions
3.14 Promote increased awareness and respect for human rights and equality by partnering with Civil Rights Defenders
3.15 Ensure compliance with our customer privacy policy
ะะะะะ FOCUS – DIVERSITY & EQUALITY
3.16 NEW Update our diversity policy and ensure compliance
คคคFOCUS – RESPONSIBLE MARKETING
3.17 Ensure compliance with our advertising policy