Good morning together,
through this centralization we prevent that orders laying unconfirm in inboxes in case of unplannable illness of employees!
We have more transparency and better overview of incomming and open orders.
The e mail run on a central mailbox and be regulate to the relevant teams passed. Each employee of the export department has access to the mailbox.
They marking the currently working order with a category, so that within the teams everyone can see the status of the orders.
After the confirmation of the order the e-mail will be moved under the folder completed order!