I am Darawan Jarernthat, procurement for Roche Thailand Ltd.
We are a corporate company booking the air ticket via BCD (Shindai).
 
Normally we sponsor the air ticket for our customers (Doctor) to attend our event only.
In case the ticket is unused for the specific event, we need to cancel the said ticket.
 
I heard that we cannot cancel the ticket for low cost airline.
Please kindly advice how you can manage the cancellation for us.
 
Thank you in advance for your cooperation.