He mentioned that he used our car from 13:00 hrs until around 18:00 hrs and he asked a driver to drop him off at Old Chiang Mai Cultural Center on the way which should be included in the charge of car by hour at THB 8,346. GSS asked guest to clarify with CNC first and will get back to him in the morning.
After investigated with CNC, The charge of THB 2,645 was duplicated. Dispatcher did not cancel this bill, and sent both bills to FO to post to guest's room account.
The amount of THB 2,645 is removed from guest 's billing. CNC will call back to guest at 09:00 hrs to clarify and Chief CNC will meet guest upon departure.