We do have own custom broker dept
But , if cnee have own appointed custom broker for clearance , we must check with their broker for the DDU charges as in M'sia rule & regulation , every company have to sign for an authorization /appointment letter to appoint an agent to arrange custom clearance on behalf .
Normally for those DDU shipment , if cnee have their own custom broker , they will insist to use their broker services and WONT appoint us .