* Support the implementation of infrastructure projects by installing, setting up, and resolving technical issues related to network equipment and also for unix/windows server.
* Manage network LAN, WAN, Internet and firewall.
* Escalating complex problems with software, hardware, and networking.
* Diagnose, evaluate, and prioritize requests for assistance from users experiencing problems.
* Research, resolve, and follow-up on routine user problems.
Achievements
*Manage
*Provided support for customer problem.
*Reduce downtime that will be effect production line.