Today, we have a problem about the documentary collection of order Q/I-074 (80kg cefazolin for BJC)and need your kind help.
Last month, when sending the documents to BJC’s collecting bank, we sent the documents to kasikorn bank public co ltd by mistake which is eaglemont’s collecting bank not BJC’s.
After sending the documents, we found this mistake and sent the documents to the right bank at once. But kasikorn bank public co ltd charges us for some handling fee, USD 150.
It’s very hard for us to pay for this fee from our side. So we’d like to turn you to help. Could you pls help us arrange this money for that bank and cut USD150 in next order’s payment?
We are so sorry for bringing this issue to you, but this is the way we can come up with for now. Could you help us figure out this problem?
Looking forward to your reply and thanks in advance!