In what ways can the library improve the services it renders to users?
Table 10: Users comments about the way forward for improved services
Opinions/Views No of Respondents Percentage (%)
More computers needed in the library
Journals, magazines and reports should be provided in the Library
Library should make available photocopier and a printer
Library too small and sitting capacity should be increased More current books and reference materials should be provided
Students should be allowed to borrow books for extended use
The library should extend the opening hours
The Library staff should do something about the excessive heat in the library
72 15.9
51 11.2
72 15.9
56 12.3
97 21.4
24 5.3
50 11.0
32 7.0
Total 454 100
With regard to users’ suggestions on how to improve upon the services in the Library, 72 (15.9%) respondents recommended that more computers should be added to the existing ones .Quite a number of respondents 97 (21.4) indicated that more current books and reference materials should also be acquired to augment the stock of the Library, 56 (12.3%) stated that the size of the Library is small to accommodate users, others 72 (15.9%) suggested that photocopier and printer to be made available at the Library to enhance their studies and other scholarly endeavours .On the other hand, 51 (11.2%) were of the view that the journals, magazines should be added to the stock, , while 50 (11.0%) recommended that the opening hours of the Library be extended, also 32(7.0) indicated that the library staff should do something about the excessive heat in the library. Few of
the respondents 24 (5.3%) also suggested that users should be allowed to borrow books for extended home use. The Library will as a matter of urgency take measures to ensure that all the suggestions would be taken care of to enhance information delivery.