I am frustrated with this renewal inevitably block a new system purchase order from CreatelCom, could we help to come up a good decision just allow them to renew same as last year on the RF part.
@Tony,
I need your help to ask Renewal to honor same renewal calculation as last year for the SCAL case.
Already so many thread back and fore thread around but Renewal insist they need those few hundred in order to renew a RightFax system with Alchemy separate system sold as Fax Archive bundle.
I understand this is not of that few hundred additional cost, indeed partner angry about the inconsistent on the treatment as last year they don’t need to quote that part.