Dear Dr Samarn,
I am forwarding our trailing mails for your help. This matter is very important for us. We would like to develop good and regular working relations with concerned officers. For further understanding of this matter, we can have a conversation.
Khun Banthoeng, we have to work hard to resolve this matter and not ignore relations with this department. We are so far depending on online application and lower level contacts. We should know the org structure of department and key decision makers.
Regards,
Prasan Sipani