Retail technology
Retail technology permits retailers to evaluate sales trends and match them to customer needs. M&S remains at the forefront of retail technology. It utilizes technology and management information across a wide spectrum of activities thereby responding to changing customer requirements. Each time a purchase is made’ the M&S electronic-point-of-sale (EPOS) till dose a lot more than produce a receipt’ it links stores to the distribution network by recording sales, adjusting stock and providing information to influence buying decisions