Looking at the Problem report raised by the AAT team,
BK2Q-9L535-AE is showing as 1 box over? Please verify.
If that’s the case then our operators have put the wrong label
BK3Q on BK2Q box. Hence why there are no BK3Q parts found
In this container. You will probably find BK3Q in another container
When you receive.
Hope this clarifies all, and I will look into the global claims room
Later on and close this claim off, pending my questions. Thank you.