Hi! Hope this could find you well!
We are a travel agency in Brasil and have some guests booked for your hotel from 21NOV to 24NOV. The reservations are under the names of:
Frederico Pimenta De Almeida +1 - Group Leader / Travel Agent
Lidiane Carvalho De Campos
Marina Pontello Guimaraes + 1
Ayorton Jorge Vargas Santomauro + 1
Gabriela Rodrigues Mol + 1
Is there possible we send you a welcome letter in agency name to you put in our guests rooms when their checking-in?
By the way, the hotel offers any aditional service as airport pick-up?
Also, I need to buy train tickets for those guests, from Bangkok to Chiang Mai and return. We have some dificulties to find online suppliers who can help us with that point. Do you provide this service or can help us indicating a reliable partner who do that?
As you can see, I will acompany this grupo during their tour around Thailand and Cambodia. The hotel offers any special condition for travel agents?
Thanks for your attention! Hope to hear from you soon.