I AM AN ETERNAL OPTIMIST, a certified member of the positive-thinking
club.
When we were growing up, my mother woke my siblings
and me by playing loud music on the stereo and saying
“Good morning! It’s a beautiful day. Rise and shine.”
There was no opportunity for negativity. It was going to
be a good day.
I continued this tradition with my children. The mantra
of their childhood was, “Your attitude is your altitude.”
They still grimace when I say it, but the message
is etched in their minds. Decide how you will approach
this day—and that will determine your day.
The same is true in leadership—your attitude is your
altitude.
When I joined Popeyes, the place needed an attitude
adjustment. The problem? The people we were responsible
for leading were viewed as “a pain in the neck.”