41. Did it ever work properly …?
42. If did work, what changed …?
43. When did it stop working …?
44. What error message(s) are seen on HP switch …?
45. Briefly describe the symptoms being experienced: …?
46. Due to network diagram not provide the IP address for clarify the symptom. Could you please help to specify IP and port number connected?
47. Please provide “display diag” file when the event happen into HP drop box as below link.