with the strategic intent of the firm. Accordingly, the failed outcome cannot be ascribed to a misaligned IT artifact. Second,
while the implementation proved harder than first thought, our data indicate that the IT implementation was largely successful – both in terms of time, budget and risk and the way the system is now accepted by, and embedded in, the organizational routines of its users. Third, our data show no indication, however, that the system has led to changes necessary to realize the strategic intent underlying the implementation. While such realization may emerge over time (Robey et al., 2002), we therefore conclude that the strategic IS implementation, to date, is a failure; instead of strategic change, PaperMill produced strategy blindness (Fig. 6). To make sense of this unorthodox finding, it is necessary to account for the ways that actors make sense of, respond to and actively shape strategic processes based on the practices to which they belong, elucidating interactions between the IS strategy and the practice in which it is implemented. We expand on this next, while detailing the particularities of our case.
with the strategic intent of the firm. Accordingly, the failed outcome cannot be ascribed to a misaligned IT artifact. Second,while the implementation proved harder than first thought, our data indicate that the IT implementation was largely successful – both in terms of time, budget and risk and the way the system is now accepted by, and embedded in, the organizational routines of its users. Third, our data show no indication, however, that the system has led to changes necessary to realize the strategic intent underlying the implementation. While such realization may emerge over time (Robey et al., 2002), we therefore conclude that the strategic IS implementation, to date, is a failure; instead of strategic change, PaperMill produced strategy blindness (Fig. 6). To make sense of this unorthodox finding, it is necessary to account for the ways that actors make sense of, respond to and actively shape strategic processes based on the practices to which they belong, elucidating interactions between the IS strategy and the practice in which it is implemented. We expand on this next, while detailing the particularities of our case.
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