ADOPTION
Accountants are using digital services
to provide resources and to access
resources. Accountancy practices are
offering self-service features, such as
online data vaults that clients can use to
access statutory and management
reports and other material the firm has
worked on. Banking, shopping, booking
flights and more is being made more
efficient for customers and more
cost-effective for providers. Regulatory
services are increasingly delivered
digitally: the eXtensible Business
Reporting Language (XBRL) is being
exploited to streamline and automate
processes by regulators ranging from
the Australian Federal Government to
the European Insurance and
Occupational Pensions Authority.