Dear Khun Padet,
Regarding to our willing to arrange the service team to observe to your case, unfortunately there are no team available on this Tuesday as request, but it could be possible to service to your case on this Thursday 13th Nov.2014
Due to the tight schedule, but anyway we are not sure on Thursday would it be acceptable by you?
Even if it might be not convenient to you, we propose the another option to keep in touch to our service.
You can call to our supervisor Mr. Bunchai (His phone no. is +66 89036 7778) he can suggest to what you have to do for this case accordingly.
So sorry for your inconvenience.
Sincerely yours.