Dear Kat, dear Moe Moe,
Let me help Le Phuong for this booking 143788.
Please check the information as follows:
1. I couldn’t find the invoice #10069 in NS, how do you have it? It is from Myanmar invoice number?
2. As attached email, you will find that colleagues in Myanmar were responsible for the receivable payment for this booking
3. In TP, the amount is 375 usd and in NS, sales order 38883 is 298 usd, I don’t know how much was in the invoice #10069 that Moe Moe sent to MonaTours and how much she received. Moe Moe please check and advise Kat, then if amount in TP is not correct, I can adjust it.
The amount was collected and the invoice was issued (but not from this Sales order). I don’t know whether we can delete this sales order.
Dear Eric, please input here for an advice.
Thank you and best regards,
Thi