Research limitations/implications – It would be inaccurate to claim that the literature searches
conducted in this study include every relevant journal article. They provide an extensive but not
comprehensive sample. Also, to account for inconsistencies in indexing, a range of descriptors related
to “digital library” was used in the searches in conjunction with other descriptors representing the
various topics related to organisational and people issues. Nevertheless, this does not take into account
journal articles that do not mention any of the digital library terms and yet, may discuss digital library
themes. Hence, certain issues might have been under-represented in this study.