On this same decision, Jorge Figueroa says:
“In-house development would have required an extraordinary amount of attention from our people, both for design and implementation. On the other hand, this would be custom- made software. At that point in time we did not know if what we had actually suited our processes. Furthermore, using offthe-shelf products would make integration with other IFG subsidiaries easier.”
The project to implement the new information system started with software selection. Evaluation of the ERP system started in November 1995 by putting together a task force organized as follows: