Quality Control
The goal of controlling quality is referenced in the 5th edition of the PMBOK Guide by the control quality process.
According to the PMBOKGuide, the control quality process is defined as the “process of monitoring and
recording the results of executing the quality activities to assess performance and recommend necessary
changes.” In other words, quality control focuses on project results ensuring that they comply with the quality
standards defined for the project and eliminating any causes of unsatisfactory performance.
This process measures the details of the product results, such as deliverables or defects, and also of the project
management results, such as schedule. The PMBOKGuide acknowledges that often a specialized organizational
unit with specific expertise in quality control performs quality control.