The development of e-training is indeed not a new phenomenon in Malaysia. Firms in Malaysia have been hopping on to the e-learning bandwagon, hoping to reap benefits from this upcoming trend. However, there are issues and challenges with the implementation of e-learning that need to be avoided or resolved in order to enhance the user satisfaction and e-training effectiveness. Ali (2004) has identified seven issues and challenges in implementation of e-learning in Malaysia. These include lack of awareness amongst population, low adoption rate, bandwidth and connectivity limitations, computer illiteracy, lack of quality e-learning content, difficulty in engaging learners online and language barrier. Limitation in bandwidth and connectivity will affect the response time of the e-learning system among Malaysian organizations (Ali, 2004). Slow response from the e-learning system will create frustration and boredom among users and leads to low satisfaction (Almutairi & Subramanian, 2005).